Support
Questions, problems or ideas? We'd love to hear from you.
Got any feedback or suggestions?
We usually answer within a couple of days.
Tip: in the app, Options > Feedback & ideas opens an email with your app version already filled in.
Common questions
How do I restore Premium on a new phone?
Sign in with the same Apple Account, open the Premium screen in the app and tap Restore Purchases.
How do I cancel my subscription?
On your iPhone: Settings > [your name] > Subscriptions > Say n Play. Cancel at least 24 hours before it renews. You keep Premium until the end of the period you paid for. Refunds are handled by Apple at reportaproblem.apple.com.
Why does Say say I've reached my limit?
AI games are limited per day and per month to keep Say fast and fair for everyone. You can see how many you have used in Options > Your AI games. All the games in Play always work, with no limit.
Say isn't working. What can I do?
Say needs an internet connection. Check your connection and try again. If our AI is very busy, the app shows a few good picks from Play instead. Still stuck? Email us and tell us what you typed.
The microphone doesn't work.
Go to Settings > Say n Play on your iPhone and turn on Microphone and Speech Recognition.
How do I hide adult content?
Turn on Family Filter in Options. It locks all 18+ levels, drinking modes and adult packs, and Say will not make drinking games.
Music Battle won't play songs.
Make sure the Spotify or Apple Music app is installed and you are signed in. With Spotify, open the Spotify app once and play any song, then go back to Say n Play.
How do I turn off usage data?
Options > Share usage data. Read more in our Privacy Policy.